There are many instances in which the soundbar does not work with certain applications. Amazon Prime is one of those applications that can have issues while working with the soundbar.
If you are one of those people who are having issues with the soundbar while working with Amazon Prime, then this guide is for you.
In this guide, we have provided you with complete steps for fixing the issue in which the soundbar does not work with Amazon Prime anymore.
Steps for Fixing the Issue of Soundbar Not Working With Amazon Prime
There can be issues with the soundbar, so, it does not work with the Amazon Prime app anymore. Underlying issues with your soundbar can cause the soundbar not to work with Amazon Prime.
After diagnosing and fixing the issue of the soundbar not working with Amazon Prime, we have compiled this complete guide, in which we have provided you with all the steps required for fixing the soundbar not working with Amazon Prime issue.
1. Fixing the Wrong Input Type
Most commonly, the issue of the soundbar not working with Amazon Prime arises due to wrong input selection. Whether you have selected the auto-selection of input on the soundbar, or you have selected the wrong input type, you can face this issue in which the soundbar stops working with certain apps.
That means you need to select the right input type on the soundbar, as well as the TV. In most cases, this issue is resolved by simply fixing this issue, if not, you can move on to the next steps.
2. Checking for Loose Connection
In the second step, you need to check the loose connections on the soundbar, if the connections on the soundbar are loose, it is prone to making such issues in which the soundbar just doesn’t work with certain applications.
Hence, you need to thoroughly check out the connections on the soundbar, and see, whether the soundbar not working with Amazon Prime issue gets resolved or not.
You need to thoroughly check out the connection on the soundbar, as well as on the TV.
3. Investigating Faulty Cables
Very similar to the loose connection on the soundbar, you need to look around for the faulty cables, incase, the cable on the soundbar is faulty, it is prone to making weird issues.
There is a cool trick that you can use on the soundbars to overrule certain problems on the soundbar. You need to use different connectivity types on the soundbar to overrule the faulty port, and faulty data cable on the soundbar.
If replacing the connectivity cable on the soundbar resolved the issue for you, then it indicates that there had been a problem with the soundbar cable, if the problem is still there, then you need to keep following the below-provided steps.
4. Rebooting the Soundbar
Simply rebooting the soundbar allows you to resolve many problems, so, you need to properly reboot the soundbar, and check if you are able to resolve the soundbar issues or not.
In order to reboot the soundbar, you first need to turn on the soundbar. Afterward, you need to wait for a few seconds before turning on the soundbar. Finally, you need to unplug the soundbar from the power socket when it has been fully turned on.
Wait for at least 20 seconds before replugging the soundbar back into the power socket. When you have finally plugged the soundbar into the power socket, the soundbar will be completely rebooted.
5. Rebooting the TV
Quite similar to the soundbar, you also need to reboot the TV to rule out any temporary cache issue on the TV. The good news here is that the process for rebooting the TV, and the soundbar is exactly the same, so, you do not need to have any further guidance.
Simply, unplug the TV from the power socket, wait for at least 20 seconds before replugging the power socket, and when you have plugged in the power socket back, it will be fully rebooted, clearing any of the cache issues.
6. Updating or Reinstalling the Amazon Prime App
Sometimes, there can be problems with the Amazon Prime application itself, which does not let the App work properly. In order to fix the issue, you can look for the app updates. That means you need to check out the updates for the Amazon Prime App, if there are any updates available for the soundbar, you can update to the latest version, mostly, the latest version of the application does not come with such issues.
In case, there are no updates available for Amazon Prime, you have to reinstall the Amazon Prime application. In the first step, you need to uninstall the application from the TV, and then reinstall the application, in this way, if the problem was due to a glitch, it can be resolved.
7. Resetting the Soundbar
As already discussed, the compatibility issue of the Amazon Prime application with the soundbar can arise due to software problems, and resetting the soundbar can help you get rid of such issues.
Here, we have compiled the process for resetting the soundbar, which can be applied to the majority of the soundbars out there.
- First of all, you need to turn on the soundbar.
- Afterward, you need to press and hold the “Input + Bluetooth” buttons on the soundbar, until, all the lights on the soundbar blink.
- Finally, when the soundbar restarts, it will be fully resettled.
8. Resetting the TV
The method for resetting the TV varies from TV to TV, and from model to model, however, the basics stay the same. The method for resetting that we have provided you below works with the majority of the TVs out there, and by following this guide, you can easily reset the TV.
Here are the Steps for Resetting the TV:
- Turn on the TV.
- Go to the “Menu” on your TV.
- Choose the “Settings”.
- Go to the “System” settings, and finally click on the “Reset”.
- It will now ask for your permission to reset the TV, provide the permissions, and your TV will reset now.
9. Updating TV Firmware
In case, resetting the TV did not resolve the issue for you, then you can try updating the firmware on your TV to the latest. Updating the firmware on the TV ensures there is no software bug on the TV.
Here are Steps for Updating the Firmware on the TV:
- First of all, you need to ensure that the TV is connected to the internet.
- Afterward, you need to open the “Menu”.
- Open the “Settings”.
- Click on the “Software”.
- Finally, click on “Update Firmware”.
10. Updating Soundbar Firmware
Updating the firmware on the soundbar is tricky compared to the TV, as there is no screen, and direct method as well.
There are two different ways of upgrading the firmware on the soundbar. The first method is by downloading the firmware through the manufacturer’s website and then using the USB flash drive to put it into the soundbar.
The second method is by utilizing the mobile application. If your soundbar comes with the mobile application, and you have connected the soundbar to the mobile phone using the WIFI connectivity, then you can update the firmware on the soundbar by using the mobile application.
Frequently Asked Questions (FAQs)
Why is My Soundbar Not Working With Amazon Prime?
Different issues can make your soundbar not work with Amazon Prime. Mainly, this issue arises due to software glitches, cable issues, and poor wireless connectivity between the soundbar, and the TV.
Is It Possible to Fix the Issue In Which the Soundbar Does Not Work With Amazon Prime?
Yes, it is possible to fix the issue in which the soundbar does not work anymore with Amazon Prime. Above, we have provided a comprehensive guide that you can follow to fix the issue in which the soundbar does not work with Amazon Prime anymore.
What’s the Most Common Reason for the Not Working of the Soundbar With Amazon Prime?
Various issues can cause the soundbar not to work with Amazon Prime, most commonly, this issue arises due to software glitches, which you can follow quite easily by either resetting the soundbar or by updating to the latest firmware.
Conclusion
Recently a lot of people are facing the issue in which the soundbar isn’t working with Amazon Prime anymore.
We noticed this issue on the soundbars and then compiled this complete step-by-step guide, in which we have provided you with all the steps required for the working of the soundbar with Amazon Prime.
By following this guide, you can resolve the issue in which the soundbar just doesn’t work with Amazon Prime.